Stack by Stack Support

Last updated: March 14, 2026

Need help with Stack by Stack on iPhone or iPad? Contact us at:

[email protected]

What to include in your message

To help us troubleshoot faster, please include:

• your app version
• your iPhone or iPad model
• your iOS version
• what happened
• the game mode you were using (for example, Endless Mode or Daily Puzzle)
• steps to reproduce the issue
• a screenshot or screen recording, if available

Common Help Topics

Restore Remove Ads purchase

If you already bought Remove Ads, open the Shop screen and tap Restore Purchases. Please make sure you are signed in with the same Apple ID used for the original purchase.

Manage privacy choices

Open the Settings screen and use Privacy Choices to review available ad consent options.

App is not working correctly

Try these steps first: